Hunr (operating as Hunr, a marketplace for home services in Lahore, Pakistan) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.
Information we collect
We collect information you provide directly: your name, contact details (email, phone), and details about the service you need. We also collect information professionals provide when they join Hunr, including their professional profile and availability.
How we use your information
We use your information to:
- Create and manage your account.
- Match you with suitable professionals.
- Send booking confirmations, updates and receipts.
- Improve our services and keep the marketplace safe.
Sharing your information
We do not sell your personal data. We share information only as needed to complete a service (for example, sharing your contact details with the professional you booked, or your booking summary with our payment partner), and only when we have your consent or a lawful basis.
Where we keep it
Your payment and personal data is stored on secure servers. We use industry-standard security measures, but no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You can access, correct, or delete your personal information at any time through your account settings. You may also object to or restrict certain processing of your data.
Changes to this policy
We may update this policy. When we do, we'll revise the effective date and post the updated policy here.
If you have questions, contact us at [email protected].
