Hunr Support

How can we help?

Answers for customers and professionals, all in one place.

Frequently asked questions

The answers you're looking for.

Search for a service, compare verified professionals, open a profile and select a date and time. It takes a few taps.

Yes, you always choose who you hire. Compare profiles by rating, reviews, experience and availability, then pick the one that fits.

Booking changes will be supported. The exact steps and policies will be shown clearly at booking time.

Cancellation will be supported, with a clear policy shown at booking time before you confirm.

Your booking is confirmed with the professional, who arrives at your selected time to complete the service.

Use the form below to tell us exactly what went wrong, and include your booking ID if you have one. We’ll review it and get back to you.

Prices are confirmed before work begins. Many jobs are priced after a quick inspection, and professionals can share an estimate up front.

Yes. Every professional passes identity and skill verification before joining Hunr.

Compare profiles by rating, reviews, experience, price and availability, then pick who feels right.

Many jobs are priced after a quick inspection. Professionals can share an estimate before work begins.

Describe the problem. Our matching flow connects you with the right professional anyway.

Reviews are tied to completed services, so only real customers can review real work.

AC repair, plumbing, electrical, cleaning, carpentry, appliance repair, painting, handyman, pest control and more, all in one place.

Payment methods are being finalized. Prices are always confirmed before work begins.

Many professionals are available same-day. Filter by availability when you search.

Still need help?

We're here, however you prefer to reach us.

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We typically reply within one business day.